Contact us

hi@sheetsgiggles.com

Return Policy:

For our bedding and pillows,we have a 100% no-questions-asked return and refund policy within 90 days if you are at all unhappy with an S&G item. Just email hi@sheetsgiggles.com and we'll take care of you freaky fast – and we'll even pay for return shipping!

There are two minor exceptions for bedding returns:

  1. We do not accept exchanges for an item within a prepackaged set. E.g., if you order a Queen set, open it, and decide you want a flat King sheet instead of a flat Queen sheet, we won't be able to help with that return. Same for "I ordered a Queen set but I now want King pillowcases."
  2. For large orders (5+ items), we will only honor refunds for unopened items. I.e., please do not tell us that you opened each item, used each item, and then would like a refund for all the items. Why? We unfortunately have had some people with Airbnbs try to outfit their homes with our sheets for months at a time, and then use our generous refund policy to get refunded… and then try to buy more again and do the same thing with different colors / sizes. Yes, these are bad people, but sadly they’re out there.

For our mattress, we have a 100-night sleep trial return policy; after that, no returns are possible. If you’re not completely satisfied, reach out to hi@sheetsgiggles.com, and we'll start the return process for you.

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Backorders will ship in 28 days.
Return Policy

For our bedding and pillows,we have a 100% no-questions-asked return and refund policy within 90 days if you are at all unhappy with an S&G item. Just email hi@sheetsgiggles.com and we'll take care of you freaky fast – and we'll even pay for return shipping!

There are two minor exceptions for bedding returns:

  1. We do not accept exchanges for an item within a prepackaged set. E.g., if you order a Queen set, open it, and decide you want a flat King sheet instead of a flat Queen sheet, we won't be able to help with that return. Same for "I ordered a Queen set but I now want King pillowcases."
  2. For large orders (5+ items), we will only honor refunds for unopened items. I.e., please do not tell us that you opened each item, used each item, and then would like a refund for all the items. Why? We unfortunately have had some people with Airbnbs try to outfit their homes with our sheets for months at a time, and then use our generous refund policy to get refunded… and then try to buy more again and do the same thing with different colors / sizes. Yes, these are bad people, but sadly they’re out there.

For our mattress, we have a 100-night sleep trial return policy; after that, no returns are possible. If you’re not completely satisfied, reach out to hi@sheetsgiggles.com, and we'll start the return process for you.